Thank you for visiting Linens Galore! For Returns - please send to: Linens Galore 6308 Terra Rosa Circle Boynton Beach, FL 33437 To place an order by phone or to inquire about a current order: email: help@linensgalore.com phone: 1-888-634-9494 We encourage you to email us whenever possible at help@linensgalore.com. We find this to be a great way for us to track your questions and requests. If you would like us to call you, please email us with your phone number, your time zone and the best times to reach you. PAYMENT: We accept Master Card, VISA, American Express, and Diner's Club. OUR GUARANTEE: If within 30 days, you are not completely satisfied, return the item for an exchange or refund. Returned merchandise may not be used, washed or damaged. Shipping charges are non-refundable. SHIPPING: All orders are shipped via UPS Ground Service, and you can expect delivery within 2 to 5 business days depending on your geographic location. INTERNATIONAL SHIPPING: We are sorry but we do not ship outside of the United States. TAX: Florida residents will be charged sales tax as required by law.